Bottle not full
"I ordered the tallow facial moisturizer once already and it was wonderful this second order was not. The bottle looks used and not full. I am trying to get some help from support and haven't heard back yet."
$49.99
Unit price perOur balm versions are thoughtfully created to hold up beautifully in warmer temperatures, making it ideal for summer shipping. Unlike our whipped body butter, which can soften and lose its airy texture in heat, this balm is more stable and maintains its integrity during transit.
Even if your balm softens or melts along the way, there’s no need to worry. Simply place it in a cool, dry area and allow it to firm back up. The nourishing properties, effectiveness, and skin-loving benefits remain exactly the same.
Because this formula is not whipped, it won’t lose volume or deflate when exposed to heat. What you receive is consistent, concentrated moisture, rich in the same deeply hydrating ingredients your skin loves, just in a more temperature-resilient form.
This makes it a reliable option for year-round use, especially in warmer climates or during warmer months when our traditional whipped products can be more sensitive.
We aim to process orders within 7 business days (Monday–Friday). Please note that we have no control over USPS transit times. Delivery routes and estimated arrival dates are subject to change due to weather, holidays, or other unforeseen circumstances. Any delays or route changes are the responsibility of USPS or UPS.
We offer free shipping within the U.S. and U.S. territories on orders over $75. This free shipping option will be sent via USPS Ground Advantage and does not include USPS Priority or UPS. Orders must total $75 or more after discounts are applied and before checkout to qualify.
Pretty Farm Girl offers Sustainability & Coverage from Corso as shipping protection. If your order is damaged, lost, or stolen and you have purchased this coverage, you may file a claim through Corso to receive a reorder or a refund. Please contact Sydney@prettyfarmgirl.com for assistance with these claims. Be sure to include your order details and any necessary photos of damaged items to complete the claim.If shipping protection is not purchased at checkout, you agree to take full responsibility for any lost, damaged, or undelivered packages. Failure to include the Insurance in your order will void a refund or replacement of lost or damaged orders.
If your order is lost or arrives damaged, please contact us within 30 days of your order date so we can assist you. If more than 30 days have passed since your order was placed, we are unable to offer a refund or replacement.
Due to the nature of our products, all purchases are final. We cannot accept refunds, exchanges, or returns. We cannot accept unused or unopened products 7 days after order delivery.
We provide a full ingredient list for every product. Please be sure to read it for any possible allergens before ordering. Pretty Farm Girl is inculpable for any adverse reaction or allergy to our products.
We understand that each person has a unique preference in scents and textures. However as a small handcrafted business we cannot offer returns or exchanges for a dislike of scents, textures, or colors.
As our creams and body butters are whipped, this may result in the expected volume of the product appearing less than full. We assure you that we fill our jars completely to the top, however if you choose to purchase a body butter or face cream you are consenting to the possibility of it arriving in this reduced, melted, or runny state.
We are doing as much as we can on our end to ship our body butters and face creams with ice packs in orders that have added on the ice pack to purchase.
With the ice pack and insulated bag packing, some have reported that the creams arrive still cool from the quality of the ice packs, while others have reported that the packs are warm when they arrive. The condition depends on where you live and the care of the postal team. We communicate directly with our postal pick up team, but cannot control the journey it takes to reach you.
We highly recommend selecting Priority Shipping at checkout for the fastest shipping transit time. (Please note that shipping time does not affect processing time to pack the order)
If your body butter arrives melted or runny, please put it in the refrigerator to re-solidify.
The quality of the ingredients will remain intact even if the consistency is different than expected.
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Net wt 1.59 fl oz | 45 g in a 2oz Glass Jar with Black Plastic Lid
Tallow**, Butyrospermum Parkii (Shea) Nut Butter*, Simmondsia Chinensis (Jojoba) Seed Oil*, Calophyllum Inophyllum (Tamanu) Seed Oil*, Squalane Oil, Emu Oil, Cera Alba (Beeswax) Lavandula Angustifolia (Lavender) Flower Oil*, Boswellia Carterii (Frankincense) Oil*, Rosmarinus Officinalis (Rosemary) Herb Oil*, Rosa Damascena (Rose) Flower Oil*, Tocopherol, Propolis Extract, Mel (Honey)*#, Proprietary Probiotic Blend
*Organic
**Grass fed
#Naturally contains propolis, pollen, royal jelly
This cream contains tamanu oil, a tree nut oil.
Tallow
Frankincense
Rose
Both offer the same nourishing benefits for your skin, so it really comes down to personal preference and climate.
Our whipped creams have a light, airy texture that feels soft and fluffy as it melts into the skin. Many people love this option for everyday use, especially in cooler months when the texture stays stable.
Our balms are more dense and concentrated, with a smooth, buttery consistency. They are ideal for warmer climates or spring+summer shipping, as they are less affected by heat and won’t lose volume if softened.
If you live in a hot climate or are ordering during warmer months, the balm is often the more reliable choice.
If you prefer a lighter, whipped feel and temperatures are mild, the whipped cream is a beautiful option, but it may loose volume and texture when shipped in warmer months.
No matter which you choose, your skin will receive the same deeply moisturizing, nutrient-rich care.
Because our products are made with natural ingredients and no synthetic stabilizers, they can respond to temperature changes. Whipped products may soften or melt in heat, while balms may become firmer in cooler temperatures. This does not affect the quality or effectiveness.
A healthy skincare routine includes:
Explore a full routine designed to make your skin feel its best here.
Tallow is a traditional, nutrient-rich fat rendered from beef. It closely resembles the natural oils found in our skin, which makes it incredibly compatible and easily absorbed. It’s rich in vitamins A, D, E, and K, which help support healthy, nourished skin.
Tallow is considered non-comedogenic for most skin types because of how similar it is to our skin’s natural sebum. Many people find it helps balance their skin rather than clog it. As with any skincare product, we recommend patch testing if you have sensitive or acne-prone skin.
Our tallow is carefully rendered and purified to minimize any natural scent. Depending on the product, you may notice a mild, clean scent or the added aroma of essential oils. Most customers find the scent to be very subtle.
Yes, tallow is often well-tolerated by sensitive skin due to its simple, natural composition. We formulate with gentle, skin-supportive ingredients, but we always recommend patch testing if you have known sensitivities.
Store in a cool, dry place away from direct sunlight.
We do not recommend storing it in the bathroom, as frequent heat and humidity from showers can soften the product and alter its texture over time.
During warmer months, keeping it in a cooler area can help maintain texture.
If your product becomes too soft, simply place it in a cooler area and allow it to firm back up
Overall rating: 4.835007 / 5 from 697 reviews.
Customers praise the Fresh Face Balm Anti-Aging Tallow Facial Balm for its hydrating and moisturizing properties, natural ingredients, and positive effects on skin texture and appearance. The product is highly recommended for its anti-aging benefits and the satisfaction with its quick shipping.
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"I ordered the tallow facial moisturizer once already and it was wonderful this second order was not. The bottle looks used and not full. I am trying to get some help from support and haven't heard back yet."
"I got my first jar about 6 months ago. I love it! Silky to put on, I can’t wait to wash my face in the morning and night to put it on. I am 65 and have found my skin care. Luxurious."
"All of the tallow face creams have been wonderful. The cream leaves my skin so soft and moisturized and feels amazing. As a middle aged woman going through changes, dry skin has been one of the challenges I’ve come across, this face cream has been a lovely addition to my routine and has improved the dryness. A little goes a long way."
"I have been using moisturizing cream for over 30 years and I have tried them all - from inexpensive drug store creams to top of the line (and grossly expensive) ones. Pretty Farm Girl’s Original Fresh Face Cream is my absolute favorite. I can’t praise it enough. It goes on light but leaves your face deeply moisturized. If you’re reading these reviews wondering if you should give it go - do it. You won’t regret it and you’ll keep coming back for more."
"Love the texture- it feels so light on my face. Was worried it would cause breakouts but haven’t had any. My husband remarked that my skin looked smoother and healthier!"
"Great product! Feels high quality. Really adds moisture to my skin. I feel so good about the ingredients that I’m using. It adds a natural glow to my skin. I’m a regular customer and will continue to use!"
"I have been watching your store items on Instagram for a while. Reading all the ingredients and listening to testimonials by your clients. I absolutely love the silky feel it leaves on my skin and its scent is heavenly. My skin literally soaks it up. The best product I have invested in for my skin."
"I love ALL the Pretty Farm Girl products I have tried ao far!!! I have VERY sensitive skin and I am pleased to say I have not had one problem. Thank you for making such great products!!"
"The texture is so moist but I am prone to breakouts so I was worried this would break my skin out. It did not and feels so luxurious on my skin! I am so proud to sell (and buy!) this product from my website: anthroevolve. com"
"Love this product. The natural ingredients are an absolute plus for me. Texture is divine. Smoothness & brightness is fabulous."